The typical funeral home in Utah is a small to mid-size family run operation with under ten employees. Most of these businesses are not small by choice; given the opportunity they would gladly choose to grow their presence. However, the competition between funeral homes in the Beehive State is fierce. In order for funeral homes to grow they must either increase their sales, increase their profitability, or both! To increase sales, the availability of services and staff must increase and, to increase profitability, expenses must be reduced. The challenge is to maintain your quality service while implementing these changes to continue to build your reputation.